Diversity refers to the traits and qualities that set people apart from one another, whereas inclusion refers to the acts and social norms that ensure that people feel accepted. Its inducement demands commitment and tenacity and calls for informing and training the employees to respect and value each other’s differences.
- Workplace diversity aims to ensure that various social identity groups are appropriately represented in organizations.
- The practices and social norms that ensure people feel included are referred to as inclusion.
- It becomes crucial to adopt a multicultural perspective and a social constructivist strategy that focuses on reconfiguring the reality of many cultural groups and comprehending their norms and conceptions.
The globally dispersed workforce, especially after the pandemic where remote and hybrid working has become prominent, calls for giving more importance to diversity and inclusion in the workplace. As stated by the (World Economic Forum, 2022), more than 4 million Americans have left their work in 15 of the last 17 months; the number of people abandoning their jobs is way higher than pre-pandemic. The main reason for this has been discontent among employees due to a lack of working flexibility, lack of opportunities for growth, and a non-cooperative working environment, thus majorly increasing the need for emphasizing diversity and inclusion to retain the employees in the organization.