More and more managers, workers, and members of the general public are being thrust into cross-cultural negotiations as workplace cultural diversity grows. As a result, negotiators must learn to identify cultural differences and adjust their negotiation strategies accordingly. This article looks at how cultural difference and intelligence impacts how people from different backgrounds prefer to negotiate.
- Multiethnic workplaces, communication and cooperation depend heavily on individuals’ negotiating skills.
- Negotiating effectively across cultures requires striking a balance between competing and collaborating styles of negotiation.
- Managers and negotiators who want to work well with people from different cultures and in global settings will benefit from CQ training.