Criticality is a necessary component for workplace success in an age where diversity of thought is necessary for innovation and creativity. Without it, social bonds will weaken, and we will never be able to realize the potential of anything beyond the sum of its parts.
- Workplace culture is an important factor to consider when designing a culture where new, empowered employees can contribute their ideas and perspectives.
- The best way to confront negativity is to talk about it and create an environment where people are comfortable sharing their thoughts and feelings.
- Move away from a culture of blame by migrating rewards for performance towards rewards for behavior. Consider how commonly an employee is rewarded solely based on their performance as if earning a commission solely for transacting a sale. While such performativity contributes well to the bottom line, its primacy does little for the development of your organization and its competitiveness.
- Link and coordinate these changes with the process of review for team members. A review process that is formulaic and relies on mid-level automatons rarely serves to do little more than demoralize and stifle the contributions of team members. Consider having a more interactive process that challenges team members to critique their contributions to the learning environment of your organization.
- Do not confuse the invitation of team members to contribute with a weakening of governance or operational compliance. Good leaders do not worry about free-thinking team members. The blunt reality is that if someone is neither acclimating nor contributing to a learning environment, they may just be a bad hire.
- Elevate the involvement of your HR team in all processes. Especially for SMB firms, the inclusion of HR professionals must extend beyond the identification and selection of suitable candidates for a given position. HR professionals are capable of doing much more than verifying resumes and references and can prove instrumental in enabling and moderating social bonds among team members.